Exato Technologies Ltd

BSE: 544626

₹ 598-4.85%refreshed 26 Oct, 03:30 pm ISTMarket cap: ₹ 602 crWebsite: www.exato.aiUpdated: 24 Oct 2026

About

Exato Technologies is an AI-first enterprise technology company that works as a Customer Transformation Partner, delivering CXaaS, AIaaS, Unified Communications and Analytics through one integrated technology stack. It serves more than 150 enterprise clients in more than 10 countries, including 9 of the 10 leading Indian banks, and its technologies enable more than 1,50,000 contact-centre agents. FY26 revenue was Rs 168.0 Cr. It has been the only NICE Platinum Partner in South Asia and the Middle East since 2021.^[1][2]

Revenue mix

By customer sector in FY26: BPO/ITES 53.78%, IT/ITES 21.39%, BFSI 15.46%, KPO 4.76%, Healthcare 4.61%.^[3][1]
Software licences made up 76.37% of FY26 revenue. Services were about 30% of revenue in Q1 FY27.^[3][4]
Proprietary IP made up 3-4% of revenue in FY26. Management targets 25-30% at 40-50% margins.^[3]
Management plans to restructure from four verticals to five: AI infrastructure, application-as-a-service, AI/CXaaS, managed services and product (Q1 FY27 call).^[4]

Products, platforms and partners

ExatoIQ is the company's own in-house suite of AI tools for contact centres. It includes connectors, automated dialers, campaign tools and real-time monitoring, and the annual report calls it the core IP asset.^[1]
Products in development: Prompt Base Dialer, UAM, CompliCall and CCaaS/CPaaS. Rs 680 lakhs has been allocated to build them. The CCaaS/CPaaS platform was generating pilot revenue as of Q1 FY27.^[1][3][4]
Has been the only NICE Platinum Partner in South Asia and the Middle East since 2021. NICE named it Partner of the Year for 2022 and 2025, and NICE is its largest revenue contributor.^[1][4]
In Q1 FY27 the Mitel partnership was upgraded to Platinum and Acumatica to Gold. HPE, AWS, Fortinet and amplifAI partnerships were added.^[4]
Unified Communications is delivered with Mitel and complemented by Fortinet. Cloud ERP implementation is offered through Acumatica.^[1]
Other technology partners include Microsoft, Cisco, Palo Alto Networks, Cognigy, Anthropic, ServiceNow, Yellow.ai and Tata Communications.^[1]

Key operating numbers

Order book: Rs 660 Cr in Q1 FY27, up from Rs 600 Cr in Q4 FY26 and Rs 521.50 Cr in Q3 FY26.^[4][3][5]
Unexecuted order book: Rs 409 Cr in Q1 FY27 vs Rs 379 Cr at 31 Mar 2026. Rs 30 Cr was executed in Q1 FY27, taking cumulative execution to Rs 251 Cr.^[4][1]
Annual recurring revenue: about Rs 140 Cr in Q1 FY27 vs Rs 118 Cr previously and Rs 60 Cr in FY25. The target is Rs 180-200 Cr by the end of FY27.^[4][5]
Client retention: 97-98% in Q1 FY27. Exceeded 97% in FY26.^[4][1]
Headcount: 140+ in Q1 FY27. The FY26 annual report gives 135 employees.^[4][1]
Four customers have contracts above Rs 100 Cr each, and 3-4 more have contracts above Rs 50 Cr (Q3 FY26).^[5]

Customers and markets

The top-5 clients contributed about 60% of revenue in Q1 FY27.^[4]
Exports: 27.2% of revenue in Q1 FY27 vs 23.50% in FY26. Management targets 60% within 2-3 years.^[4][1][3]
The UK (Diligenta plus Agentic AI deals) and the US were the largest international contributors in Q1 FY27.^[4]
New clients in Q1 FY27: iQor BPO (about Rs 60-65 Cr of new business), Kotak Life Insurance and Kotak Mutual Fund.^[4]
Management aims to grow the customer base from 150+ to 500-600 through organic growth and acquisitions.^[4]

Expansion and new businesses

Launched an AI infrastructure practice in Q1 FY27 (private AI, LLM-in-a-Box, networking, observability), built with HPE. Management targets 25-30% of FY27 revenue at initial margins of 10-12%.^[4]
Management expects IP platform revenue to start in Aug/Sep 2026.^[4]
An acquisition to add a geography or capability was under big-four due diligence as of Q1 FY27.^[4]
Expanding in the US, UK, Singapore and Australia, with delivery from India. The US is the main international focus.^[1][4]

Subsidiaries and leadership

The company had four wholly-owned subsidiaries as on March 31, 2026. Its international subsidiaries are in the US, Singapore and Australia.^[1]
Exato Technologies Pty Ltd (Australia) was incorporated on March 20, 2026, with paid-up capital of 75,000 AUD.^[3]
Onboarded in FY26: Gopinath P Bailur (COO), Naveen Krishna (CRO Global), Muralidharan (Chief AI Officer) and Mustaquee M Hasan (President Revenue). Dr. Milind Raman Godbole joined the Board.^[3]
Senior sales hires in Q3 FY26: Patrick McCartney (US VP), Deepak Rawat (Australia President) and Dinesh Singh Slathia (Global President).^[5]

Recent developments

The company completed its IPO and listed on the BSE SME Platform on December 5, 2025.^[1]

Market Cap

₹602 Cr

High / Low

₹786 / 266

Stock P/E

39.3

Price / Book

7.2

Book Value

₹88

EPS

₹16.0

No. of Shares

1.01 Cr

ROCE

22.5%

ROE

18.2%

OPM

14.6%

Debt / Equity

0.24

Sales

₹168 Cr

Net Profit

₹16 Cr

Promoter holding

54.7%

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